What Should You Look For In A Security Guard Service?

If your company is in Arizona, hiring a professional security guard company is the best decision you can make to protect your business against criminal activity. Yet with the number of security service providers available, choosing the right one for your company can prove a bit of a challenge. After all, the level of protection your business enjoys is only as good as the quality of security systems and personnel you have in place. It only stands to reason then that you will need to look for the ‘the right stuff’ when selecting professional security guard company in Phoenix, AZ.

Before you begin your search for the best security guard services, it is recommended that you evaluate what your security and protection needs are. Do you require a security guard to be mainly stationed onsite at entrances and exits or do you require security personnel to remotely monitor surveillance and security equipment?  If you understand what your individual security and protection needs are, you are halfway to finding the right security guard services for your business.

The next step is to determine what the must-have qualities are that makes for a superior level of security and protection that is perfectly suited to your business needs.

Must-have qualities that make for the best security guard services

Security guard companies vary in the quality of service they provide their clients.  So how do you ensure that your business benefits from the very best level of protection and security available? You prioritize a few key qualities when choosing professional security guard services.

  • Proper vetting process in place

The security guard stationed on your premises is in a position of trust so you will want to make sure he or she has been through a rigorous selection process. What sort of assessments, checks and tests are part of their screening process? Will you ask behavioral as well as situational questions in the interview?

  • Thoroughly trained security guards

A reliable security guard company will ensure they train their security guards well in all areas related to protection and security. This training should be ongoing and include aspects such as security basics, crowd management, emergency preparedness and response and incident command.

  • Well-respected in the community

The security guard company you choose should hold a trusted presence in the industry. Look up testimonials and reviews of their successes in offering security and protection. Feel free to ask for references from past clients of their performance and level of customer service.

Part of the process of selecting the best fit in security guard services means asking a few pertinent questions.

Questions to ask when hiring a security company

1. Is your company licensed and insured?

The most important question to ask first is about being licensed to provide security and protection. Having a relevant license and being insured provides assurance that you are dealing with a professional security guard company and not a fly-by-night outfit.

2. What experience do you have in the type of security my business needs?

There are many different types of businesses, each with its own unique security and protection needs. The duties of a security guard at a bank may differ from those at a warehouse. It is important to ensure that you have the full level of protection for your business by hiring a security guard company with the required experience and expertise in working with businesses similar to yours.

3. What technology systems do you use?

A fast response time to an emergency situation is more than a nice-to-have, it is an essential criterion. Security guard companies rely on sophisticated security technologies to provide security and protection in real time. Find out what advanced tech a security company uses to provide superior security and protection.

4. What exactly am I paying for?

It is only natural to inquire about costs. Be sure you know exactly what is included in each of the package options offered as well as if there are any add-ons and discounts available.

Learn more: How Much Does a Security Guard Cost?

Why choose Cutty Security & Protection?

At Cutty Security & Protection, we go above and beyond the call of duty in our pursuit of security excellence.  We are leading security specialists with a proven track record for quality security and protection for businesses, banks, warehouses, events and executive protection. Call us today for specialist tailor-made security guard services.